Privacy Policy
Last updated: June 2024. How Total Fire & Safety collects, uses, and protects your information.
Information We Collect
When you submit an inquiry form, request a quote, or contact us, we may collect your name, company name, email address, phone number, building details, and any information you provide in your message. We also collect standard web analytics data such as browser type, pages visited, and referral source.
How We Use Your Information
We use your information to respond to inquiries, prepare technical proposals and quotes, schedule site surveys, provide maintenance and emergency services, and improve our website and services. We do not sell your personal information to third parties.
Data Protection
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Access to client data is restricted to authorized personnel who require it to perform their duties.
Third-Party Services
We may use trusted third-party services for email delivery, analytics, and customer relationship management. These providers are contractually obligated to protect your data and use it only for the services they provide to us.
Cookies
Our website may use cookies and similar technologies to improve user experience and analyze site traffic. You can control cookie preferences through your browser settings.
Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at info@totalfireandsafety.com. We will respond to legitimate requests within a reasonable timeframe.
Contact
For privacy-related questions, contact Total Fire & Safety at info@totalfireandsafety.com or visit our office at Industrial Area Kot Lakhpat, Lahore, Pakistan.